We want to be able to reach as many residents as possible to understand satisfaction levels with our services and our homes.
Since April 2016, over 3,000 properties have received our ‘How are we doing?’ satisfaction survey with more completing it during our community visits. We really value residents feedback and will contact residents to follow up their comments to ensure we improve our services in the future.
You may have also received one of our service specific surveys (repairs, ASB, complaints etc.) which are completed to gain a snapshot of our services.
If you see a survey arrive on your doorstep, please complete it and pop it back to us in the post. We also post the results on our website and in our resident e-newsletter News and Views.