Extra Care Information

Extra Care is deisgned to deliver an enhanced level of support, offering vulnerable, frail, older people the opportunity to remain independent in thier own home whilst living in a safe and secure supported housing environment.

Our residents benefit from a full range of on-site services. We have a qualified team on site, day and night, to provide personalised support, tailored to your needs and to be there for you should you need a little bit of extra help.

Accommodation

Residents living in an Extra Care Housing have their own flat or bungalow, which have a community alarm system to enable residents to call for help in an emergency.

All Extra Care schemes have a communal lounge with a kitchen and some have disabled bathing and laundry facilities and a guest bedroom.

Scheme Managers

All Extra Care schemes have a scheme manager on scheme Monday to Friday 8am- 4pm and they have an overall responsibility for the scheme. This means making sure that residents receive services of the highest possible standard, and that communal areas are kept in good order.  They are also responsible for delivering housing related support to residents.  This support is carried out to the residents assessed needs.

A small and dedicated team of carers provide scheme cover when the scheme manager is off site to ensure that there is always a member of staff on site at all times.

Individual Care

Care is provided to residents if needed. The carers work for an agency under contract to Social Services – but the aim will always be that, wherever possible, residents will be looked after by carers, who they know. Residents' needs are assessed on an individual basis so that we can make sure that each resident receives all the help they need with everyday life. This might include help with getting up in the morning, getting dressed, bathing, cleaning, laundry, collecting prescriptions & pensions and many other small tasks.

Midday Meals

 A cooked midday meal is also provided at every scheme.

Social Activities

Some schemes have a communal lounge where a number of social activities take place. All residents are very welcome to join in, although there is no obligation to do so.

Costs

Residents pay:

  • Rent for their flat
  • Support Charge
  • Alarm Charge
  • Service Charge- for equipping and heating the communal areas

Financial help may be available to cover the costs of living on a sheltered scheme and you would be given full advice on this.

Eligibility /Applying for Extra Care Housing

Eligibility for extra care housing is based on a comprehensive care assessment of each individual. The decision will be made jointly by Yarlington and Adult Social Care.

To apply for Extra Care Housing you will need to contact our Supported Housing Team to arrange for a member of the team to visit you in your home to complete an assessment and application for Extra Care Housing.

You will also need to contact Somerset Direct on 0300 1232224 to arrange for a seperate assessment to be carried out.

Contact Us

Got an enquiry, suggestion or complaint? Feel free to get in touch.

Got a question?
  • Housing related support is helping someone to remain independent within their own property. ie. Well Being visit/ call, assistance with correspondence/official phone calls, sign posting to external agencies particularly care agencies.
  • Pets are only permitted in properties that have direct access to the outside. Pets are not allowed in the communal areas.
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